Showing posts with label Student Perspective. Show all posts
Showing posts with label Student Perspective. Show all posts

Student Perspective: The Gallup Interview


Ali, a student assistant in the Career Center, recently participated in a Gallup interview as a part of her internship interview process. These tips can help you prepare for a similar type of interview situation.

A Gallup Interview is an interview to determine your strengths and personalities. This is designed so the company you are applying for knows your strengths and will determine if they match the strengths the company wants. Before the interview, I researched and asked my other peers who have had a Gallup Interview before. Each person I talked to said the same thing. They said you cannot prepare for this, you just have to be yourself because they will ask you the same questions three different ways and are wanting the same response. However, I did do some research on glassdoor.com and found some questions that they may potentially ask me. But the best advice was, to just be yourself. During the interview my interviewer was very animated and enthusiastic about the questions he was asking. He did ask the same questions three different ways on multiple occasions. The questions ranged from yes/no questions to short answers and during the yes/no questions he would then, most of the time, ask me to elaborate or give examples. When you are asked to elaborate or give examples this is the time to impress them because the interviewer does not have your resume in front of them and they do not have any prior information about yourself. This gives you the opportunity to sell yourself! The interview was also rapid questioning, so you need to be constantly on your toes and listening carefully. They also love when you are assertive, confident and answer with enthusiasm. Overall, I enjoyed the interview because it was different paced. Advice for future Gallup Interviewees: BE YOURSELF AND SELL YOURSELF!

Post by: Alexandra Britton
Employer Relations Student Assistant

Exterminating Bad Answers to the Interview Question: Tell Me About a Time When You Worked With A Difficult Person




As a graduate assistant at the career center, I’ve conducted many practice interview sessions. I’ve heard good, bad, and ugly answers to everything from “Tell me about yourself” to “What questions do you have for us?” Although students prepare for different positions and bring unique experience to their interview sessions, I’ve noticed patterns in responding. Some questions seem relatively stress-free for most students, and some particular questions seem to creep into otherwise confident answers, eating away at the foundation of a solid interview. One such question is the devious “Tell me about a time when you worked with a difficult person.” A tricky little bugger that requires organization, tact, honesty, and a dash of confidence, the perfect answer to this question is elusive. Rather than attempt to craft the best answer possible, the wise course of action may be to exterminate common negative responses. 

Here are the garden-variety bad answers I work to exterminate on a daily basis, and some DIY pest control tips as you craft your own response.


Pest #1- The Rambler: This answer seems to go on and on without a particularly good stopping point, and ends off trailing into the distance…and leaving you in the dust. Your interviewer is familiar with The Rambler, and knows that this train to nowhere really means you have no idea what to say, maybe because you’re worried about becoming a Negative Nancy (see below), haven’t prepared ahead of time, or are just plain nervous.


To eliminate The Rambler, put that answer back on track! Use the STAR acronym to guide answers not only for the difficult person question, but also for any question that begins with “Tell me about a time when…”

  • S & T: Situation/Task- Briefly describe the situation or the task at hand. You’re setting up the background of your story, and you want to do it quickly so your listener doesn’t lose focus and you have time to expand on the good stuff (action and result).
  • A: Action- What did you specifically do in the situation to facilitate a positive outcome?
  • R: Result- What happened as a result of your action? Remember, the interviewer is trying to figure out if you’ll be a good person to work with, and if you’ll be a positive contributor. They want to know what you’ve accomplished in the past, because, as many of us know, past behavior predicts future behavior.


Pest #2- The Negative Nancy: Sometimes, when a job candidate hears this question, her eyes are kindled with past flames of bitterness and a hopeful, vengeful smile comes to her lips. Finally! The moment when she is able to fully process the trauma of her last group project! When she can at last, with full permission, rip every shred of dignity from the name of her worst supervisor! But this type of catharsis is best saved for your mom or roommate. The interviewer will interpret your willingness to “bad-mouth” your co-worker as a sign that you, not your deserving co-worker, are unprofessional at best, and difficult to work with at worst. Because he has a healthy stack of resumes in the wings, the interviewer will likely not take the chance that you’ll be a problem child in his organization by hiring you.


Negative Nancy becomes Tactful Tina when answers are, first of all, centered on the positive actions and results that you implemented in the difficult situation. This means that any descriptors of the difficult person are mostly contained in the brief situation/task portion of the answer, cutting back on potential for negative talk. Additionally, try to discuss the situation as a misunderstanding, difference in communication or work styles, or conflicting interests. Showing you can “put yourself in another’s shoes” communicates both interpersonal sensitivity as well as strong critical thinking skills. Lastly, I recommend practicing your answer with another person to ensure you’re avoiding sounding condescending, rude, or just old mean.  


Pest #3- The Ghost: In this haunting answer, the job candidate does whatever he can to drift right through the heart of the question, stating “Well, I’ve never had to deal with a difficult person” or “I just leave the situation as soon as I can.” Maybe you’re hoping to convey that you’re such a lovely spirit that those around can’t help but surrender their difficult-ness, or that breezing charged situations is a positive characteristic, but you’re leaving the interviewer with
chills. These answers convey avoidance: not only of the challenge of fully answering the question, but also interpersonally. We’ve all had those roommates and co-workers who have ignored conflict, resulting in problems becoming even worse. The atmosphere becomes tense and uncomfortable, and guess what-- that person who avoided the difficult situation at all costs? They’re now the subject of the answer to other people’s difficult person interview questions. 


It’s time to send that avoidance back to the grave, folks. If you truly do not confront difficult individuals with honestly, respectfulness, and assertiveness, it’s time to try out that skill before you enter the workplace. Not only will such experiences give you material for this question, but you’ll be a better, more capable co-worker as a result.


As with many interview questions, the possibilities for answers to “tell me about a time when you worked with a difficult person” are endless and not every answer can be discussed here. For the best possible feedback, call or visit the Auburn University Career Center and schedule a practice interview with a career counselor, or drop by during walk-in hours to discuss brief questions. 



Written by Shari Black
Graduate Assistant in the Career Center
pursuing PhD in Counseling Psychology
Bachelor of Arts in Theater and English

What Do You Do with a B.A. in English?



My sister-in-law, who is a freshman in college, came to visit sunny Alabama for spring break. We talked about her college classes, her friends, joining the intramural bowling team, and finally came to the topic every relative of every college freshman trots out during family gatherings since, well, the dawn of higher education.


Her major.


Turns out, she likes her ancient history class and knows all the names of early Roman emperors. She fantasizes about traveling to the Mediterranean to dig up the bones of our pre-historic ancestors. I thought as hard as I could, accessing all my career super-powers, and acclaimed, “Have you thought about majoring in history or anthropology?”


She had, of course. Astonishing how many people know what they want without even a counselor’s super-powers. Then:


“But you can’t do anything with a history major.”


Ah, my friends, here, as Hamlet says, is the rub. What will the history major do after she’s graduated? Or, for that matter, the English, art, philosophy, music, Spanish, or theater major? It’s no secret only a select few write the next great American novel or land roles on Broadway, and these few not only made the best grades, gained huge amounts of related experience since age five, and created connections with all the right people. Plenty of liberal arts majors have done the same. The “professional” liberal artists of our generation also were born under some, even if it’s barely twinkling, lucky star. The hard truth is that, yes, almost all liberal arts majors do not “do” what they “went to school for.”


But not being able to do anything with a liberal arts degree? That’s just unimaginative. You’re a liberal arts major, right? Haven’t you learned to be creative? To find answers to problems in new ways?


What about those excellent writing skills you gained in Personal Essays 311? You learned to work as a team with every cast and crew member for the curtain go up on opening night, right? What about that verbal fluidity you loved cultivating in Ethics, ferreting out holes in classmates’ arguments? And hey, didn’t you perform well under pressure during your senior recital, even though you also took four classes and served at Mellow Mushroom this spring? These are called transferable skills , and, my dear liberal arts major, employers want them.

I’ll tell you another secret: these employers don’t care if you developed these skills as a business major, family studies major, or liberal arts major, but they need you to make that connection between your degree and your transferable skills for them. It’s up to you to explicitly flash the following in neon lights: “Developed Strong Leadership Capabilities Through Stage Managing Cast Of 50.” Otherwise, they’ll never know how jam-packed full of skills that theater degree really is.


Who are these employers? And how do you find them?  

Honestly, they’re everywhere. Now, these employers certainly do not hire liberal arts majors for positions that require specific degree paths (think nurses, engineers, architects, etc.), but every engineering firm and every hospital needs people to organize, schedule, promote their services, and basically keep their business running. Find a company or organization you like, and look at the position posting section on their website. I guarantee you’ll find positions for the liberal arts major, more than likely camouflaged in titles like “Coordinator,” “Outreach Assistant,” or “Social Media Editor.” Truly, liberal arts majors can be found anywhere, and do not just end up in education (tell that to the aunt who inevitably asks at holiday dinners, “What are you going to do with that- teach?!”), unless, of course, they want to be teaching. 


But there’s another glitch to gaining that position. Not only does the savvy liberal arts major market her transferable skills well, she plans ahead. She knows that it’s not enough to just have a degree, but that almost all employers are looking for related experience. If she’s going to be hired right after graduation, that means she has to gain experience while still in school. This means pursuing an internship, co-op, or volunteer opportunity within the industry in which you’re hoping to work.       


So, go on, major in your most-loved subject, and create a career plan. Be prepared that, more than likely, your career following graduation may not be exactly in that subject area. This may be frustrating. I argue that if you’re convinced you shouldn’t major in art because you won’t be able be able to use that degree, well, then you spend your entire college career and beyond not doing art. But if you major in art knowing you might not get to use all aspects of your art degree, you at least spend four years immersed in your passion, and then hopefully are in a better position to either engage in art in your spare time following graduation while earning a living, or find ways to incorporate your passion into your current position.


For example, an English major who works in a career center can volunteer to write a blog post on using a liberal arts degree. 


Shari Black
Graduate Assistant in the Career Center
pursuing PhD in Counseling Psychology
Bachelor of Arts in Theater and English