Valerie Matta, Vice President of Business Development with CareerShift, LLC suggests you first make a list of all the possible people you can use as a reference: former employers, former clients, college professors, advisors, deans, family friends who have seen you in a professional setting, association leaders, etc. Then, narrow your list to those individuals who are willing to vouch for you AND communicate your experience, skills, integrity, professionalism, and can-do attitude to any potential employer. Once you have a list of approximately five potential references you need to:
- Ask them for permission. Be sure to keep thorough notes of when you contacted them and what their response was.
- Ask for their preferred means of contact whether it is by personal or office phone, or if they would rather be contacted via e-mail.
- Discuss the following likely questions with your potential references, so that you know what they are going to say and there are no surprises. You can tell them what points you are aiming to reinforce with the employers who might contact them and more than likely they will happy for the input.
- What was your relationship with the candidate?
- What responsibilities did she perform in her position with the company?
- Why did she leave that position?
- What are her strengths?
- What are her weaknesses?
- What was her approximate salary?
- Would you hire or work with this person again?
She also suggests that you build a folder of references and "kudos" for a job well done throughout your career. "Get into the habit of asking for a letter of reference from someone who you have worked with who might be moving on and ask that person if they would be willing to serve as a verbal reference as well. This is certainly something to keep in mind if you are or have worked as an intern where the big payoff is more likely to be in experience gained and contacts made than in money earned."
- Reference: Val Matta, CareerShift